Zerina Jewels respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you use our website or make a purchase.
1. Information We Collect
We may collect your name, email address, phone number, billing and shipping address, and payment details when you create an account, place an order, or contact us. We also automatically collect certain technical information, such as your IP address, browser type, and browsing behaviour on our site, through cookies and similar technologies.
2. How We Use Your Information
We use your information to process and deliver your orders, communicate order updates, respond to enquiries, improve our website and product range, and, where you have opted in, send you promotional offers and updates. We do not sell your personal information to third parties.
3. Sharing of Information
We share your information only with trusted third parties who help us operate our business, such as payment gateways, courier and logistics partners, and IT service providers, solely for the purpose of fulfilling your order. We may also disclose information where required by law or to protect our legal rights.
4. Cookies
Our website uses cookies to remember your preferences, keep your cart and wishlist up to date, and understand how visitors use our site so we can improve it. You can control or disable cookies through your browser settings, though some features of the site may not function properly as a result.
5. Data Security
We use reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Payments made on our website are processed through secure, encrypted payment gateways; we do not store your full card or payment details on our servers.
6. Your Rights
You may request access to, correction of, or deletion of your personal information held by us, and may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@zerinajewels.com or call +91 93101 99728.